Shipping policy
Shipping Policy – Velvex Shops
At Velvex Shops, we are committed to delivering your orders quickly and efficiently across the United States.
Order Processing Time
- All orders are processed within 1–3 business days (Monday–Friday).
- Orders are not processed or shipped on weekends or holidays.
- During high-demand periods, processing times may be slightly extended.
Shipping Time
- Standard Shipping: 5–10 business days
- Expedited Shipping (if available): 3–5 business days
Please note: Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Shipping Rates
- We offer Free Standard Shipping on all orders within the United States.
- Expedited shipping costs will be calculated at checkout (if applicable).
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email.
- You can track your order anytime using the provided tracking link.
Shipping Locations
- We currently ship only within the United States.
- We do not ship to P.O. Boxes, APO/FPO addresses, or international locations at this time.
Delayed or Lost Packages
- If your order is delayed beyond the expected delivery time, please contact us.
- Velvex Shops is not responsible for delays caused by shipping carriers.
- If your package is lost, we will assist you in resolving the issue with the carrier.
Incorrect Address
- Please ensure your shipping address is correct at checkout.
- We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about your shipment, feel free to contact us at:
Email: support@velvexshops.com